Shop Seaview Crab Company
Frequently Asked Questions
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How do you package your seafood?
We use a combination of Gel Packs, Dry Ice (for frozen/longer shipping times), insulated packaging, polyethylene liners, absorbents, and a cardboard shipping box to ensure that your seafood arrives cold, clean, and fresh.
What days do you ship?
Monday through Thursday. Packages delivered Tuesday through Friday. Flat rate packages ordered on Monday and Tuesday will be shipped either same day or next day. Orders placed after 12:00 p.m. on Wednesday will be shipped the following Monday. If you have any questions, please email seaviewcrabcoshipping@gmail.com
What if I’m not home when my order arrives?
We ship all our packages “signature not required” so that no one has to sign for the seafood.
How do payments work?
All orders will be pre authorized at checkout, however, we will not charge the card until the order is fulfilled. This includes orders made days in advance.
When do I need to place my order?
The earlier the better. Fresh seafood is always limited and the early you let us know what you want the better the chance you will get what you want.
What if my package does not arrive on schedule?
We make it our responsibility to get the package out in time to keep our shipping providers delivery promise. That being said, once the package is out of our hands, responsibility for prompt delivery lies with our shipping provider. We will supply you with tracking numbers, and we always pack our orders with plenty of frozen gel packs to stand up to unpredictable shipping issues. We can't take responsibility for lost, delayed or mishandled packages. This being said we will go to bat with the shipping providers to try and insure all shipping costs are refunded to you.